INTRODUCTION TO OUR ONLINE STORE
HOW THE SHOP WORKS
As anyone who has ever purchased or ordered any cake would understand, there is quite a bit involved in ordering a cake and online is no different but we have made it possible for you to be able to completely order some or our standard cakes and occassion cakes online thus saving time to those busy people who can’t get out in time and don’t want to miss out on a particular item, then all you need to do is pick it up.
Our Online store offers many Unique Options which may seem scary at first glance thus why reading this quick informative instuction guide will help you better undestand how things work.
We have also made it possible for you late finishers to pickup your purchases/orders after standard working hours as we stay open till late, closing only at 7pm daily ATM with our goal to extend this time as we grow to eventually 10pm, Read our FAQ’s section for more details as to the advantages.
NOTE: Purchases Online of SMALL INDIVIDUAL items/pieces can be made as well as lots of 6 minimum and then you have options to purchase additional amounts of each such as 12, 18, 24 and then to purchase multiple amounts of any of those if you require more like say you want 36 Choc Eclairs, then you would choose the 18 pieces option from the dropdown select options button and then x2 in your cart which will give you 36 Choc Eclairs.
For larger cakes you can order 1 of and you also have options for different sizes of the cake.
All our prices are displayed instantly and according to your choices.
Our store displays a very extensive detailed pricing structure which shows you the items full price, price per person/indiviual piece and price for each selected size/amount. Then in your cart you will also see a breakdown of prices including the GST amount paid.
We have no hidden fees or prices but where there is a difference is when purchasing through our online store you receive offers/rewards per purchase which cannot be optained or received when purchasing in person at our shop. These rewards can make future online purchases cheaper when used with the added bonus that you get to choose when or with which purchase you wish to use them with thus you could just simply accumulate them for that special occassion and end up with a free cake.
Our Online Store will display any one of 3 types of buttons with/below each product;
1.Add to Cart; Will mean this is a straight forward purchase of a single item which usually will be attached to larger cakes without other choices.
2.Coming Soon; Will be attached to either new items coming up for sale, Specials on the way or Promotions to look out for.
3. Select Options; Is there because those items have choices within them which once chosen will display the accurate price. You will need to click on that item and make a choice from the list to view the accurate prices.
Once you click on an item and chosen an amount you will see the price per person listed below the total amount which for indiviual pieces will be the individual price per piece which in turn tells you how much each piece is worth or how much it cost you per person for larger cakes.
Each item in our store and on FaceBook has prices listed below them which may seem extreme at first glance and there is a very good reason.
Items displaying the SELECT OPTIONS will have a price range from lowest to highest price but will display an AVERAGE price using for that item.
These items display the price showing the lowest price for 1 or 6 items and the highest price for 24 or more items.
For larger cakes this SELECT OPTIONS button may be for a size option in which case you will need to choose the size of the cake which will then display the correct price.
It’s always best to click on an item details to see each items prices and options as only by choosing an amount to purchase will you see the correct price as well as the price per item/person displayed underneath.
Online we also offer you a varity of Payment options and chosing one will determine when you can receive your order.
- Paypal – is a fast and instant process which allows you to purchase items you need to pick-up on the same day when paying with a credit Card but if using the Escrow paypal option which takes paypal 5 days to clear will mean your order can’t be picked up till the 6th day.
- Afterpay – is an option we have chosen to offer those of you planning ahead for that big wedding or birthday party which allows you time to pay your order off, Your order can be ready 2 days after payment for pickup once we receive confirmation of payment from Afterpay which can be fast if you already have an afterpay account otherwise you will need to register with them which is fast and easy without the need for credit checks.
- Cash On Pickup – Is available only for our standard daily products such as large cakes, Pieces, sweets etc.
- Direct Bank Transfer – Is also offered oders made a minimum of 1 week earlier as it can take up to 5 days for funds to be cleared/transferred into our account thus no purchase is paid for until funds are cleared on our side.
- Deposits – We offer you the ability with some products the need to only pay a deposit which is 50% of the total cost in which case the differance can be paid either online through your account or on pickup.
Are you interested in working for Oh La La Patisserie?
Visit our employment request forms in our footer below and fill in your desire to work for us using the appropriate job form which best suits your job title and we will keep your details should we need workers.
All job requests must fill one of these forms before being interviewed.
If you have any douts about using our online store we advise you to either visit our FAQ section or cantact us or visit us at our store to discuss your quiries.
We are here to help and make your using our website a smooth online experience.
We do advise that you visit our POLICIES footer section below and read them before using our website.